Our Multimedia team captures Burnsville’s story through video—covering City Council meetings, community events and creating original content like interviews and public service announcements to showcase City programs and services.
What is a Cable Franchise?
A cable franchise is a legal agreement that allows a provider to offer cable TV and internet services in Burnsville. It also lets them use City-owned right-of-way for cables and equipment.
Who Has a Cable Franchise in Burnsville?
Comcast – Franchise granted on May 14, 2019. Expires May 14, 2029. View Agreement (PDF)
Burnsville’s agreement with Comcast includes:
The cable franchise helps support:
The City cannot regulate cable rates or equipment fees. Federal law and FCC rulings removed this authority. Rates are now determined by market competition.
While we can’t access your billing, the City can help escalate complaints. Submit a request online to start the process.
100 Civic Center Parkway
Burnsville, MN 55337
City Hall: 952-895-4400
Maintenance Facility: 952-895-4550