Utility Billing

Icon of computer mouse pointer clicking Opens in new window Access Your Account, Create a New Account or Pay Online through your WaterSmart portal

Icon of triangle with exclamation point

Tell us your experience with Burnsville drinking water. Take our short survey. 

Bill Pay Options

Customers have a variety of options to pay their utility bill. Please always have your account number ready. Learn more about your bill pay options.

  • Online:  Make one-time or recurring payments online with a checking account or credit card. Click Here 
  • Mail:  City of Burnsville, PO Box 77025, Minneapolis, MN 55480-7725
  • Bank Bill Pay:  Pay online with your bank's bill pay system
  • Direct Deposit: Complete and return the ACH form. Click Here (PDF)
  • Phone: Call 1-855-230-7047

Moving In?

New residents that need to arrange service should complete the Start Service -"Move In" form.

Moving Out?

Customers moving out of the city should complete the Cancel Service -"Move Out" form.


With questions about utility billing call 952-895-4480 or email Utility Billing