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Communication with Residents
Residents currently do business with the City in person, via mail, by phone, and on the web. We're investing in channels that allow citizens to engage on their own terms – anywhere, anytime.
Everything Burnsville at your fingertips! Download MyBurnsville on your Android or iPhone to quickly find upcoming events, neighborhood info, pay your water bill, report a streetlight outage and more.
Sign up to receive emails or texts on meeting agendas/minutes, press releases, event announcements and more delivered right to your inbox or cell phone.
Report a Concern
Potholes putting a bad bump in your ride? Need to report a property maintenance issue? Submit requests for City service. Requestors can check the status of requests and be notified upon completion.
Connect with the City on social networking sites:
The Dakota Communications Center (DCC) manages a high speed notification system designed to quickly notify the public of emergencies that may affect their health, safety, or welfare. Examples of notification events are hazardous material spills, pandemic outbreaks, or missing persons. All areas of Dakota County are covered by the system.
The system uses the 911 database and other sources for its notification lists, but no one should assume that their information is included.
You can also sign up to receive emergency text and email notifications from the DCC.
The City’s Facebook, Twitter and other social media sites are operated by the City of Burnsville. We reserve the right, at our sole discretion, to change or modify any City posts, and add or delete City or public comments, posts, photos or video at any time.
City of Burnsville’s designated staff editors will not edit any comments posted by the public, but will remove any comments that are abusive; obscene; defamatory; in violation of the copyright, trademark right or other intellectual property right of any third party; or otherwise inappropriate or incorrect. For example, the following may be removed by City editors:
- Potentially libelous comments
- Obscene or racist comments
- Personal attacks, insults or threatening language
- Plagiarized material
- Private, personal information published without consent
- Comments totally unrelated to the topic of the forum
- Commercial promotions or spam
- Hyperlinks to material that is not directly related to the discussion
Comments associated with unlawful activity or that contain offensive or vulgar language or photos, personal attacks on staff members or members of the public, political endorsements of any kind, commercial advertisements or any other form of commercial solicitation will be removed.
The views, postings or opinions expressed on City-operated social media sites do not necessarily reflect those of the City of Burnsville.
The City's social media accounts are typically monitored between 8 a.m. and 4:30 p.m. Monday-Friday. Questions warranting a response will be answered between those hours.
The City of Burnsville does not endorse any product, service, company or organization advertising on its social media accounts. The ads that appear on the pages are sold, posted and maintained by the social media companies.
Please note that the City of Burnsville does not share information gathered through its social media sites with third parties for promotional purposes. However, any information you provide to the City is subject to the Minnesota Data Practices Act. This law classifies certain information as available to the public upon request.
The City of Burnsville has the right to reproduce any pictures or videos submitted/tagged to the City's via social media or through contests in any of its publications or websites or any other media outlets.