Does the City of Burnsville enforce watering restrictions?

Yes, "odd-even” watering restrictions are in effect April 1 through Sept. 30. No lawn/garden sprinkling or other irrigation can take place between 11 a.m. and 3 p.m. on any day. Homes with even-numbered addresses may water their lawns before 11 a.m. or after 3 p.m. on even-numbered calendar dates. Homes with odd-numbered addresses may water their lawns before 11 a.m. or after 3 p.m. on odd-numbered calendar dates. If there are 31 days in a month, both even and odd addresses can water on the 31st. Multi-family residences with multiple addresses, businesses with multiple addresses and structures without an apparent address may water before 11 a.m. or after 3 p.m. on odd numbered days.

Violations of the watering restriction policy can result in a warning and fees being added to the water bill of the offending property. The non-compliant fees are on a graduated scale per offense.

Watering Restrictions

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1. How often will I get a bill?
2. Can I sign up for e-Bills and/or make payments online?
3. Can I make a payment or check my balance by telephone?
4. Do I have to read my water meter?
5. How do I start or cancel service?
6. Will my water be turned off if my bill is overdue?
7. My water usage seems to be increasing. What should I do?
8. Does the City of Burnsville enforce watering restrictions?
9. My water is discolored. What should I do?
10. How hard is the water in Burnsville?
11. Is a customer portal available to monitor my water usage?
12. What are e-Bills?
13. When will I receive my utility e-Bill?
14. How do I set up automatic utility payments?
15. What should I do if I didn't receive my utility e-Bill?